FAQ
SHIPPING
Do you ship pan india?Â
Yes, we ship pan india.
How long will my order take?Â
We usually dispatch the order within 4 to 5 working days. Personalised orders are shipped within 7-8 working days . rest assured we are making all possible efforts to get ur product to u at at the earliest. Shipping time may vary as per the delivery location.You will get a tracking link in your inbox as soon as your order is shipped. Please allow 24 hours for the status of the shipment to correctly display at the tracking link.
How much do you charge for delivery?
Shipping fees are continent upon delivery destination with complimentary shipping offered during select promotions.
Do you do Bulk orders?
Yes, we do bulk orders. For more details do get in touch with us on renisaa.in@gmail.com
RETURN / REFUND / REPLACEMENTÂ
I received a damaged product. What do I do?
- Please do not worry. Drop us a mail at renisaa.in@gmail.com with images of the damaged product in its original condition as received within 24 hours of the order being delivered. We will check and have the issue resolved/product replaced as soon as possible.Â
- Shipping and COD charges are non-refundable.Â
- No return/refund / exchange is possible for products unless it is damaged. 
When do I get my refund for the cancelled order?
- If the payment was by credit or debit card or net banking, the money will be refunded to your credit or debit card or net banking account, respectively. Typically, refunds are processed between 7- 12 working days.Â
- Please note that we depend on the credit card issuing bank to ensure that the money is refunded to your account. We only control the release of funds from our side. There is little we can do in case there is a delay from the bank’s end.